Order Processing

• Once you place an order, our team will process it as soon as possible (typically within 1–2 business days).

• If an item is out of stock or delayed, we will contact you with an updated delivery estimate.

Shipping Time

• Standard Delivery: Orders are generally delivered within 5–8 working days (business days, excluding weekends and public holidays).

• Please note this is an estimate — some orders (especially large or custom ones) may take a bit longer depending on logistics.

Shipping Charges & Free Delivery

• Free delivery on all orders over €90 

• For orders under €90, standard postage & packaging fees apply (calculated at checkout).

Delivery Areas

• We deliver across Ireland and Northern Ireland (if applicable).

• For international orders (if supported), additional shipping costs and longer transit times may apply.

Tracking & Notifications

• Once your order ships, you will receive a confirmation e-mail with tracking information.

• You can monitor the status of your delivery using the tracking link provided.

Delays & Exceptions

• Occasionally, delivery times may be delayed by factors outside our control (weather, courier delays, customs, etc.).

• If your package is significantly delayed, contact us and we’ll help investigate.

Returns & Exchanges

• If your item is defective, damaged, or incorrect, please refer to our Returns & Exchanges policy.

• Generally, returns must be initiated within a set time (e.g. 14 or 30 days) and items should be unused and in original packaging.